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Contact Jane Graham at 203-899-1770 x8000 or via email at jgraham@norwalkchc.org
Current Openings
Open Position(s):

Job Title: Chief Executive Officer (CEO)
Status: Full-time, Exempt
Department: Administration
Applicants for the above position must include a cover letter and apply to:  nchc.ceo@optimum.net (RESUMES SHOULD NOT BE SENT VIA OUR WEBSITE).

Job Title: Internal Medicine Physician
Status: Full-time

 


Detailed Job Descriptions below

 

Job Title:       Chief Executive Officer (CEO) 
Status:          Full-time, Exempt 
Department:  Administration

 

POSITION SUMMARY

The Chief Executive Officer (CEO), working under the direction of the Board of Directors, is charged with and accountable for the overall operation of the Norwalk Community Health Center (NCHC). The CEO provides vision, leadership, direction, and administration, directly and by delegation to a management team, with the purpose of developing, maintaining, and improving quality programs and services that meet the needs of NCHC’s patients according to its mission and in accordance with Board-approved strategic, health care, and business plans. The CEO incorporates the core values of quality, respect, integrity, partnership, and compassion in all activities and decisions.
 

PRIMARY ACCOUNTABILITIES

Achieve Results

  • Lead the development and implementation of organizational and business strategies, new business initiatives and related objectives. Collaborate with the Board on the development and reassessment of the organization\'s overall strategic plan and vision.
  • Lead the ongoing development of operational plans, budgets, and goals. Implement tactics and lead the organization to achieve its stated operational and financial goals.
  • Ensure that the delivery of all services meet or exceed:
    • the needs and satisfaction of all patients & communities served
    • all organizational and professional standards for best practices
    • all operational goals and outcomes
    • all financial goals and metrics associated with the efficient, cost effective delivery of health care services.
  • Position the organization in both the local and regional community as a role model for quality care and services, professional operations, business integrity and financial stewardship.

Operational Excellence

  • Ensure all services rendered, as well as ongoing business processes and operations are managed and conducted legally, ethically, in accordance with the highest professional standards and best practices.
  • Implement and uphold all policies of the organization, and ensure that all operations are consistent with the stated mission and direction set forth by the Board of Directors.

Relationships

  • Develop and maintain positive, effective working relationships with and among all departments and associates within the organization, including the organization's Board of Directors.
  • Develop and maintain positive, effective working relationships with key funding resources, regulators, accreditation resources, managed care providers, vendors, contractors, providers, and related key partners essential to the success of the organization.
  • Ensure the organization is favorably positioned within the communities served. Develop and maintain positive, effective relationships with those served, as well as community leaders, city, state and local government resources, the media, regulatory agencies, business partners, and other contacts and partners of strategic significance to the organization.

Leadership and Stewardship

  • Act as the principal steward of the organization's resources. Ensure that all assets of the organization, including facilities, equipment, funds, people, systems, are maintained in good order, and utilized in a proper, legal & ethical manner.
  • Foster a workplace that results in the development of a high performing team of
    professionals and staff. Recruit, develop and inspire a highly effective team. Ensure that all staff are properly coached and directed, and that clearly defined measurements of performance and rewards are utilized to enhance individual and organizational
    effectiveness.
  • Personally, and at all times, inspire a culture where all staff and associates conduct themselves in a manner consistent with the organization\'s values, mission, policies, and expectations.

ESSENTIAL FUNCTIONS/KEY COMPETENCIES

  • Ability to provide leadership in the establishment and implementation of strategies, tactics, budgets and goals.
  • Demonstrate a high level of skill at building business relationships and strategic
    partnerships.
  • Demonstrate a strong financial acumen. Analyze, synthesize and communicate complex data, financial data, and related issues in an accurate, objective and straightforward manner.
  • Demonstrate a high level of problem solving skill. Demonstrate the ability to make critical financial decisions supported by substantial financial analysis and critical data based decision making.
  • Provide personal direction, leadership and coaching to the staff.  Effectively manage conflict, promote change and growth, and inspire the development of a highly effective team of professionals.
  • Demonstrate interpersonal savvy and influence skills in all dealings with the media,
    government entities
    , regulatory entities and related concerns.
  • Ability to build consensus and focus within the overall organization as well as within and among various resources, political entities, vendors, and strategic partners.
  • Ability to recruit, develop and direct a high performing team.
  • Ability to travel throughout the region and the country to monitor operational performance and activity, and to establish relationships with key resources and affiliates.

POSITION REQUIREMENTS
Education

  • Minimum Baccalaureate, higher degree preferred (e.g. MS, MPH, PhD, JD, MD), and/or advanced training and experience in a health profession, health care management, public administration, public health, law, social sciences or related field

Experience

  • Seven years of executive-level experience in a major health care facility, five years of experience in the administration of a non-profit out-patient or ambulatory health center is preferred.
  • Demonstrated significant knowledge of trends and issues, laws and regulations related to the delivery of ambulatory and behavioral health care services.
  • Demonstrated success in establishing relationships with individuals and organizations of influence, including civic leaders, charitable agencies, fund raising sources, etc.
  • Demonstrated success with planning, analysis and implementation of decisions affecting new business growth and development.
  • Demonstrated success in the selecting and developing, in motivating and directing, high performing teams. 

 


 

Job Title:       Internal Medicine Physician
Status:          Full-time

A board-certified/board-eligible internal medicine physician is sought to work as part of an integrated medical team to provide care to patients at the Norwalk Community Health Center (NCHC), Norwalk’s largest Federally-Qualified Health Center. This is a full time (32-40 hour/week) position.

With an active patient population of over 16,000 individuals, the health center provides integrated, coordinated care to patients of all ages, from acute visit care to the long-term management of complex chronic diseases. 

The physician will work with all members of the care team, supervise mid-level providers as appropriate, and coordinate care for his/her patient panel. NCHC provides care in pediatrics, internal medicine, subspecialty care, obstetrics/gynecology, mental health and, as part of our mobile Health on Wheels, outreach to Norwalk’s public housing units and homeless shelters. Opportunities for professional development, collaboration and teaching are abundant, if so desired. 

NCHC has had a fully functional EMR for over 4 years and collaborates with Norwalk Hospital for labs, tests, procedures and specialty care and inpatient care. The position has call averaging one week every 2-3 months with back-up and does not involve inpatient care. Fluency in Spanish is preferred but not required.

This position is eligible for loan repayment via the National Health Service Corps( www.nhscjobs.hrsa.gov/ )

Interested candidates should visit the website, www.norwalkchc.org , and contact Ms. Jane Graham at 203-899-1770 x 8000 or via email at jgraham@norwalkchc.org