Norwalk Community Health Center has the following open positions:
Certified Nurse Midwife
Norwalk Community Health Center is seeking an Internal Medicine Physician (DO or MD) with excellent clinical skills, people skills, flexibility and problem-solving skills to work as part of an interdisciplinary team-based model of care with medical, dental and mental health professionals, non-clinical staff, patients, and collaborating organizations. The Internal Medicine Physician will provide direct patient care full time in the Internal Medicine Department at Norwalk Community Health Center. The Internal Medicine Physician will make referrals to NCHC and partner institutions as needed and work creatively and flexibly with other clinical and non-clinical members of the health care team to assist patients in obtaining the services that they need. The position requires one weekday shift of 11:00 am – 8:00 pm with other weekday shifts between the hours of 8:00 am and 5:00 pm, rotating Saturday shifts 8 am - 12 noon and on-call rotation.The Licensed Clinical Social Worker (LCSW) works directly with both the medical providers and patients of Norwalk Community Health Center by providing direct interventions and psycho-education to patients referred for services. The Licensed Clinical Social Worker (LCSW) provides behavioral health interventions through short-term, solution-focused interactions reflective of empowerment, both toward the patient and family, encouraging them to resume or regain management of their health and well-being. The position requires one-weekday shift of 11:00 am – 8:00 pm with other weekday shifts between the hours of 8:00 am and 5:00 pm. Connecticut Licensed Clinical Social Worker license (LCSW) mandatory. Spanish a plus.
Medical Administrative (Clerical) AssistantThis is a clerical position. Performs call center, reception and/or departmental administrative duties for Norwalk Community Health Center. Responsibilities include use and application of practice management system, practice-related finance and billing procedures, customer service standards, and same-day scheduling procedures. Provides phone coverage for the departments and works with the clinical support team (i.e MA’s and LPN’s) in addressing patient needs. Exhibits excellent customer service skills to external and internal customers at all times with a focus on quality care and teamwork that focuses on the needs of the business. Bilingual Spanish or Haitian Creole preferred.
Medical Assistant (Clinical)
Norwalk Community Health Center’s (NCHC) seeks a Medical Assistant who has graduated from an accredited medical assisting program and has at least two years experience working in an outpatient primary care setting. The hours for this position are Monday - Friday 8:00 am - 5:00 pm; with rotating evenings until 8 pm and Saturdays from 8:00 am - 12 noon.The Medical Assistant is part of the team concept in the NCHC health delivery system, which is devoted to the delivery of high quality, comprehensive primary health care regardless of the ability or inability to pay. Assist the Licensed Independent Practitioners (LIPs) in performing their duties and carrying on the necessary functions required by established policies and procedures. CMA or RMA preferred. Bilingual Spanish or Haitian Creole preferred.
Medical Records Associate
The Medical Records Associate coordinates the daily activities of electronic health records including; processing requests, document management, merging charts, archiving, and customer service. The Medical Records Associate processes requests for electronic health records; accurately maintains electronic medical record log; addresses patient calls regarding the status of their medical record transfers. Validates requests and authorizations for release of medical information according to established procedures. Uses the InDxLogic solution to facilitate direct entry of clinical information into the EMR according to established protocols and in compliance with outside regulatory agencies. Reviews automated workflows and indexing parameters to ensure the success of automated indexing. Addresses patient calls regarding the status of their medical record transfers. Validates requests and authorizations for release of medical information according to established procedures. This position requires a strong knowledge base of medical terminology and procedures, knowledge of Centricity Practice Solutions, knowledge of InDxLogic document management services. Preferably bilingual English and Spanish.
Licensed Clinical Social Worker (LCSW)
The Dental Director plays a critical role in the delivery and expansion of high-quality, patient-centered, and community-based oral healthcare. The Dental Director is responsible for assuring the quality of dental services provided by Norwalk Community Health Center. The Dental Director provides clinical and administrative leadership for dental support staff. In addition, the Dental Director is responsible for the development and implementation of dental policies and procedures. Dental is a program expansion for NCHC. We anticipate a 60% pediatric patient volume and 40% adult. The dental director must feel comfortable working with all ages.
Medical Billing Specialist is responsible for handling all types of insurance claims, including private, Medicare and Medicaid. They are responsible for both patient and insurance collections and making sure claims are processed in a timely manner so that the organization is properly reimbursed for services provided. This includes working on follow-ups, denials, and refunds. Spanish preferred. Two to five years’ experience in an FQHC or similar setting required. Knowledge of CPT Codes, ICD 10. Familiarity with various computer software (i.e. Excel, Word Perfect, Word). Experience with computerized practice management/billing systems.
Psychiatrist - Full or Part-time - Behavioral Health
The consulting psychiatrist is responsible for supporting behavioral health care provided in primary care settings by a team comprised of primary care and behavioral health providers. Conduct initial psychiatric evaluation. Conduct mental status examinations and pharmacological evaluations. Prescribe medications, teach clients about side effects and monitor response to prescribed medications. Provide recommendations for treatment plans, review and sign treatment plans and treatment plan reviews. Provide services to clients based on current status, risk, and as clinically indicated. Use collaborative documentation procedures for assessment and individual sessions with clients; communicate regularly with primary healthcare providers. Liaison with providers to conduct assessments, provide guidance and direction on patient care. Work in collaboration with the client and the care team to support recovery goals. Complete progress notes, significant events, referrals, and evaluations within expected timeframes. Use EMR and data reports from EMR to track treatment progress and individual client outcomes.To apply, please send a resume and cover letter to firstname.lastname@example.org or visit www.indeed.com and search for Norwalk Community Health Center.